Welcome to our website onlyfrank.it (the Site). Your privacy and the security of your personal data are very important to us. We therefore collect and handle your personal data with the utmost care and take specific measures to keep it safe. Below you will find our Privacy Policy, which contains detailed information about the processing of your personal data and the terms and conditions of our services.
1. General information
The Data Controller is:
ONLY FRANK SRL
Registered office: Via A. Romaldo, 8 – 84134 Salerno (SA)
Head office: Via San Vito, 28 – 83029 Solofra (AV)
VAT number: 02203990649
Email: info@onlyfrank.it
Telephone: +39 0825 583982
You can always contact ONLY FRANK SRL by writing to the above address, by calling +39.0825583982 (Salerno office) or +39 0825 583982 (Solofra office) or by writing to info@onlyfrank.it with the subject “privacy”. The Site is a project of ONLY FRANK SRL.
The Data Processor, whom you can contact to exercise your rights under Art. 12 of GDPR 2016/679 and/or for any clarifications regarding data protection, can be reached by sending an email to info@onlyfrank.it.
2. What personal data do we collect?
The categories of personal data that the Site collects and processes when you browse or register are as follows:
– we collect personal data necessary to conclude and execute your request, such as your first and last name, e-mail address, shipping address, billing address, telephone number;
– we process the personal data you provide when you contact our offices to provide you with the requested assistance;
– with your consent, we collect and use your personal data for marketing purposes.
Please note that the Site does not process personal data relating to minors. If you access and use the services offered, you declare that you are over the age of majority.
3. How do we use the personal data collected?
The Site collects and processes your personal data for the following purposes:
– to conclude and execute requests for products and/or services offered;
– to provide the services offered on the Site. To this end, the Site needs to collect, in relation to each service and its characteristics, the personal data necessary for the performance of the service you have requested;
– handling requests to our offices, which use the personal data you provide to satisfy your requests for information and assistance;
– sending your CV. If you send us your CV to be considered for an application for an open position, we will use the information contained in your CV solely for that purpose. Your CV will be kept for a maximum period of six months, after which it will be deleted: if you wish, you can of course send us a new, updated version;
– statistical analysis and surveys. We use some information about your use of the Site to carry out statistical analysis and surveys in order to improve our offer and services;
– sending you commercial and promotional communications following the purchase of one of our products or services. We will send you communications containing our commercial proposals on related products and services to the e-mail address you have provided to us;
– with your express consent, we may use the contact information you have provided to us for marketing communications about our products and services, to keep you up to date on new products, new arrivals, exclusive products, offers and promotions. We may also, with your consent, use your contact details for market research and satisfaction surveys in order to improve our services and our relationship with our users. These communications will only take place in the manner you have chosen.
If you do not wish to receive further communications or if you wish to limit the ways in which you can be contacted, you can interrupt these communications at any time by clicking on the ‘unsubscribe’ link at the bottom of each communication or by contacting onlyfrank.it at +39.0825583982 (Salerno office) or +39 0825 583982 (Solofra office) or by writing to the specific address info@onlyfrank.it indicating ‘privacy’ as the subject.
Please note that you may receive further communications from us even after you have submitted your unsubscribe request, as some mailings may have already been scheduled; our systems may take some time to process your request.
In connection with all the above-mentioned activities, we will process your personal data mainly by means of computerised and electronic tools; the tools we use guarantee high security standards, in full compliance with the relevant legislation.
4. Cookie Policy
The Site uses tracking tools. To learn more, see our Cookie Policy.
5. Legal basis of processing
We only process your personal data if at least one of the conditions laid down in the applicable legislation is met, namely:
a) for the conclusion and execution of a contract to which you are a party.
When we process your data for the conclusion of a purchase contract to which you are a party, we take care to use only the minimum information necessary for the execution of the contract. This basis legitimises the processing of personal data that takes place in the following activities:
– provision of services offered;
– conclusion and execution of a contract for the purchase of products and/or services;
– handling of your requests by our offices.
The provision of your personal data for these activities is a contractual obligation. You are free to provide us with your data or not, but without the required data we will not be able to conclude or execute the contract and your requests. This means that you will not be able to purchase products or use the services on the Site and that we will not be able to process your requests.
b) to comply with a legal obligation.
If you enter into a contract for the purchase of goods and/or services on the Site, your data will be processed in order to carry out the Site’s legal obligations in accordance with tax and other regulations to which the Site is subject. You are free to decide whether or not to enter into a contract and whether or not to provide us with your data, but if you do enter into a contract your data will be necessary and will be processed in order to carry out the aforementioned legal obligations to which the Site is subject.
The processing of CVs spontaneously sent, carried out in order to assess candidates with respect to a possible job position, is legitimate insofar as it is expressly authorised by a rule of law, which specifies that in this case the consent of the person to whom the personal data refer is not required. You are free to give us your CV or not, but without it we will not be able to evaluate your application for a job position.
c) on the basis of your consent.
The performance of marketing activities and opinion and market research surveys will only be possible if you have given us your express consent. Providing us with your personal data for such activities is completely optional. You are free to provide us with your data for these purposes or not, but without your consent it will not be possible for onlyfrank.it to carry out marketing activities and opinion surveys and market research and to analyse your habits.
Your personal data will be processed by ONLY FRANK SRL’s internal staff who have been specifically trained and authorised for this purpose. Your personal data will also be passed on to third parties that we use to provide our services; these parties have been adequately selected and offer suitable guarantees of compliance with the regulations on the processing of personal data. These parties have been designated as data processors and carry out their activities according to the instructions given by Only Frank and under its control. The third parties in question belong to the following categories: banking operators, internet providers, companies specialising in IT and telematic services, couriers, companies that carry out marketing activities, companies specialising in market research and data processing. Your data may be transmitted to the police and judicial and administrative authorities, in accordance with the law, for the detection and prosecution of criminal offences, the prevention of and protection against threats to public safety, to enable us to ascertain, exercise or defend a right in court, as well as for other reasons related to the protection of the rights and freedoms of others.
The management and storage of personal data will take place on servers of the Data Controller and/or of third party companies duly appointed as External Data Processors located within the European Union. Personal data may be transferred abroad, in accordance with the provisions of current legislation, including to countries outside the European Union. The transfer to non-EU countries, in addition to cases in which this is guaranteed by Adequacy Decisions of the Commission, is carried out in such a way as to provide appropriate and adequate Guarantees in accordance with Articles 46, 47 and 49 of the Regulation.
6. How long do we keep your data?
We keep your personal data for a limited period of time, which varies depending on the type of activity involved.
After this period has expired, your data will be permanently deleted or otherwise irreversibly anonymised.
Your personal data is stored in accordance with the terms and criteria specified below:
– data collected to conclude and execute contracts for goods or services provided will be kept until the conclusion of administrative-accounting formalities. Data related to invoicing will be retained for ten years from the date of invoicing.
– data collected in the context of the use of services offered will be kept until the service is terminated or deleted at the user’s request;
– data related to user requests to our offices and useful to assist you will be kept until your request is fulfilled;
– CVs will be kept for six months after receipt;
– data provided for commercial communications, opinion polls and market research activities will be retained until the user’s request to discontinue the activity and in any case within 2 years of the user’s last interaction of any kind;
– data used to personalise the Site and to display personalised commercial offers will be retained until the user requests termination, but no later than two years after the user’s last interaction of any kind;
– data used for the conduct of market research and satisfaction surveys will be kept until the User requests termination of the activity.
In any event, for technical reasons, the cessation of processing and the consequent definitive deletion or irreversible anonymisation of the relevant personal data will be definitive within thirty days of the aforementioned deadlines.
7. Your rights
You may exercise your rights with regard to specific processing of your personal data at any time. The ways to exercise them are:
– Accessing and amending your data: you have the right to access your personal data and to request that it be corrected, amended or supplemented with other information. If you wish, we will provide you with a copy of the data in our possession.
– Revoking your consent: you may revoke at any time a consent you have given for the processing of your personal data in relation to any activity for marketing purposes. In this respect, we would like to remind you that the sending of commercial and promotional communications, the conducting of market research and satisfaction surveys in order to tailor the website and commercial offers to your interests are considered marketing activities. Once we have received your request, we will promptly stop processing your personal data that is based on this consent, while other processing or processing based on other assumptions will continue to be carried out in full compliance with the provisions in force.
– Object to the processing of your data: you have the right to object at any time to the processing of your personal data carried out on the basis of our legitimate interest, by explaining to us the reasons justifying your request; we will assess the grounds for your request before granting it.
– Request your data or transfer it to a party other than the Site (‘right to data portability’). You can request to receive your data that we process on the basis of your consent or on the basis of a contract with you in a standard format. If you so wish, where technically possible, we may at your request transfer your data directly to a third party specified by you.
– Deleting your data: in the cases provided for by current legislation, you can request the deletion of your personal data. Upon receipt and examination of your request, if legitimate, we will promptly stop processing and delete your personal data.
– Request that the processing of your personal data be temporarily restricted: in this case we will continue to store your personal data but will not process them, unless you request otherwise or exceptions are provided for by law. You can obtain the restriction of processing when you contest the accuracy of your personal data, when the processing is unlawful but you object to the deletion of your data, when we no longer need your data but you need it to exercise your right in court, and when you object to the processing during the period in which we assess the grounds for your request.
8. Security measures
We protect your personal data with specific technical and organisational security measures to prevent your personal data from being used unlawfully or fraudulently. In particular, we use security measures that guarantee the confidentiality, integrity, and availability of your data, the resilience of the systems and services that process them, and the ability to restore data in the event of a data breach. We are also committed to regularly testing, verifying and evaluating the effectiveness of technical and organisational measures in order to ensure continuous improvement in the security of processing.
9. Complaints
If you believe that the processing of your personal data has been unlawfully carried out, you can lodge a complaint with one of the competent data protection supervisory authorities. In Italy, the complaint may be lodged with the Garante per la Protezione dei Dati Personali. More information on how to file a complaint is available on the Garante’s website at http://www.garanteprivacy.it.
10. Legislative references and useful links
The processing of your personal data is carried out in full compliance with the relevant regulations set out in Regulation (EU) 2016/679 General Data Protection Regulation, the Italian data processing regulations and the provisions of the Italian Supervisory Authority (http://www.garanteprivacy.it).
Last updated: 6 March 2025
